All Tess Jean Patterns are PDF digital downloads and will be delivered instantly to your email after checkout.

Your download includes both tiled files (for printing at home on A4 or US Letter paper) and A0 copy shop files. Please download and save your pattern files as soon as possible after purchase.

If you don't receive your email, please check your spam or junk folder first. If you still can't find it, feel free to get in touch and I'll be happy to help.

You can also log in to your shop account at any time to access your purchased patterns.

Having Trouble Downloading Your Pattern?

Sometimes download links don't work properly when opened inside the built-in browser on Instagram, TikTok, YouTube, or Facebook, as these apps can block downloads.

If this happens:

• Open the download link again
• Tap the menu or three dots in the corner of the app browser
• Select "Open in Safari" or "Open in Chrome"
• Try downloading the pattern again from your regular browser

If you have any questions, please feel free to reach out at hello@tessjean.com or send me a message on Instagram @tessjeanpatterns.

For all Tess Jean garments:

Orders are processed during business hours and shipped as soon as possible. I use tracked, DHL shipping on all orders. Once your order is shipped I estimate you’ll receive your order within 5-7 business days of its ship date. You will also receive a shipment confirmation email, this will contain a tracking number which can be used to track the journey of your purchase.

I do not ship to PO boxes, DPO addresses or parcel lockers.

Please note international shipping from Vietnam can sometimes face difficulties out of my control and there may be delays on occasion on your shipping times.

If you have any questions please feel free to reach me on hello@tessjean.com

For all Tess Jean garments:

FREE shipping for all orders within Vietnam.

Once your order has been dispatched you will be provided with the delivery service information and tracking number.

For all Tess Jean garments:

Currently I ship to these countries; 

Andorra, Australia, Austria, Bangladesh, Belgium, Bhutan, Brunei, Bulgaria, Cambodia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Korea, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Monaco, Montenegro, Myanmar, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, U.K, U.S.A, Vatican City.

Rest of the world: Please contact me if you would like to order.

Shipping costs are as follows;

Base rate (most countries): $40 NZD

Exceptions:

Vietnam - FREE

$30 NZD

Malaysia, Singapore, Brunei, Hong Kong, Indonesia, Korea, Macau, Philippines,
Taiwan, Thailand

$60 NZD

Bangladesh, Bhutan, Cambodia, Laos, Myanmar, Nepal, Pakistan, Sri Lanka, USA

$80 NZD

Argentina, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica,
Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay,
Peru, Uruguay

Please be aware that any physical items shipped internationally may be subject to import duties and taxes applicable to the country you’re shipping to. These charges depend on the country's customs policies and vary from country to country.

The recipient of the shipment is the importer on record in the destination country and is responsible for all Import Fees. I recommend you contact your local customs office for further information if you are not sure.