Shipping rates can vary and will be calculated at checkout. 

We offer flat shipping rates to these countries; 

Australia, New Zealand, Canada, USA, Mexico, Vietnam, Japan, China, Hong Kong, Singapore, Korea, U.K, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain.

Rest of the world: calculated at checkout 

All orders placed on our website are shipped directly from our workroom in Ho Chi Minh City, Vietnam. Please allow 48 hours for your order to be processed and note that we do not ship to PO boxes, DPO addresses or parcel lockers.

We use tracked, DHL shipping on all orders. Once your order is shipped we estimate you will receive your order within 5-7 business days of its ship date. 

Please note international shipping from Vietnam can sometimes face difficulties out of our control and there may be delays on your shipping times on occasion. We work our hardest to get your order as quickly as possible to you. 

If you have any questions please feel free to reach us on hello@tessjean.com

We offer free express shipping for all orders within Vietnam.

Please allow 48 hours for your order to be processed and shipped. Once your order has been dispatched you will be provided with the delivery service information and  tracking number.

Free shipping for orders over $400 NZD/AUD

Any orders under this value will incur a shipping fee of $15 NZD/AUD

We use tracked, DHL shipping on all orders. We ship from Vietnam every Tuesday, Thursday and Saturday. Once your order is shipped we estimate you will receive your order within 5-7 business days of its ship date. After your order has been dispatched you will be provided with a tracking number.

Free shipping for orders over $400 USD/EUR/GBP/CAD

We use tracked, DHL shipping on all orders. We ship from Vietnam every Tuesday, Thursday and Saturday. Once your order is shipped we estimate you will receive your order within 5-7 business days of its ship date. After your order has been dispatched you will be provided with a tracking number.

NORTH AMERICA

For orders under $400 USD  these shipping rates apply;

USA $20 USD

HAWAII $40 USD

MEXICO  $40 USD

CANADA $40 CAD

We currently don’t ship to Alaska. 

EUROPE

For orders under €400 a flat rate of €15 applies. 

AUSTRIA, BELGIUM, CYPRUS, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, PORTUGAL, SLOVAKIA, SLOVENIA, SPAIN.

UNITED KINGDOM

For orders under £400 a flat rate of £15 applies. 

ASIA

The following shipping rates apply for the below countries;

JAPAN ¥‎2000 JPY. 

Free shipping on orders over ¥53200 JPY

CHINA ¥‎110 CNY 

Free shipping on orders over ¥‎2760 CNY

HONG KONG $120 HKD 

Free shipping on orders over $3140 HKD

SINGAPORE $15 SGD

Free shipping on orders over $540 SGD

KOREA   ₩20,000 KRW 

Free shipping on orders over ₩525,000

ALL OTHER COUNTRIES

Free shipping for orders over $400 USD

For orders under $400 USD, shipping is calculated at checkout.

We currently ship to these other countries.

ANDORRA, BAHRAIN, BANGLADESH, BRUNEI, BULGARIA, CAMBODIA, CROATIA, CZECH REPUBLIC, DENMARK, EGYPT, GEORGIA, HUNGARY, ICELAND, INDIA, INDONESIA, ISRAEL, KUWAIT, LAOS, LIECHTENSTEIN, MACAU, MALAYSIA, MALDIVES, MONACO, MONTENEGRO, MYANMAR, NEPAL, NORWAY, PAKISTAN, PHILIPPINES, POLAND, QATAR, ROMANIA, SAN MARINO, SAUDI ARABIA, SERBIA, SOUTH AFRICA, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, TURKEY, U.A.E, VATICAN CITY

All orders are processed during business hours and shipped as soon as possible. We ship from Vietnam every Tuesday, Thursday and Saturday. During holidays there may be some delays on orders. 

A purchase confirmation is sent to your email once your order has been processed and paid for. You will also receive a shipment confirmation once your order has been shipped, this will contain a tracking number which can be used to track the journey of your purchase.

Please be aware that any items shipped internationally may be subject to import duties and taxes applicable to the country you’re shipping to. These charges depend on the country's customs policies and vary from country to country. The recipient of the shipment is the importer on record in the destination country and is responsible for all Import Fees. We recommend you contact your local customs office for further information.